Return Policy

Returns Our policy lasts 90 days. If 90 days have gone by since you placed your order, unfortunately, we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If the item is not returned in its original condition the buyer is responsible for any loss in value. We reserve the right the reject refund applications if the item is not received by us in its original condition.

To initiate a return, please Contact Us for more information and instructions on what to do next.

Refunds (if applicable)

The Gowalletly operates a 90-day moneyback guarantee on all orders. To initiate a return, please Contact Us for more information and instructions on what to do next.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please Contact Us.

Shipping

To return your product, Contact Us to find out where to mail your product. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please note that the customer is required to pay the return shipping fee.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.